At Yovetra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or book any of our travel services.
1. Information We Collect
1.1 We may collect personal information such as your name, email address, phone number, date of birth, and travel preferences when you make an enquiry or book a tour with us.
1.2 Depending on your travel requirements, we may also collect additional information such as passport details, visa information, government-issued identification, emergency contact details, and dietary or medical requirements.
1.3 We may collect technical information such as your IP address, browser type, device information, and website usage data to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and confirm your travel bookings.
- Arrange hotels, transportation, sightseeing, flights, or other travel-related services.
- Communicate booking updates, travel information, and customer support.
- Personalize your travel experience and recommend suitable packages.
- Improve our website, products, and customer services.
- Comply with legal obligations and prevent fraud or unauthorized activities.
3. Sharing Your Information
3.1 We may share your information with trusted travel partners such as hotels, airlines, transport providers, visa agencies, and local tour operators only to complete your travel arrangements.
3.2 We may disclose your information if required by law, government authorities, or legal proceedings.
3.3 Yovetra does not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
4.2 Although we strive to maintain the highest security standards, no method of electronic transmission or data storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember your preferences. You can choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where legally applicable.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. Yovetra is not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review their privacy policies before sharing personal information.
8. Changes to This Privacy Policy
Yovetra reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact the Yovetra support team.
Yovetra
Thank you for choosing Yovetra. We appreciate your trust and look forward to creating memorable travel experiences while keeping your personal information safe and secure.
